The completion of the registration form for class/event/workshop/sessions with Ricochet Gundog Training ('the trainer’) is strictly subject to the following Terms and Conditions. By purchasing your class/event/workshop/sessions, you agree to be bound by these Terms and Conditions.

Should you have any queries or need clarification on any of the Terms and Conditions, please contact Sam Negus.

COVID-19: Due to the ongoing pandemic, the following terms and conditions are applicable in addition to those below:

If you are experiencing symptoms of Covid-19 you should not attend training.

Prices are those displayed at the time of the point of purchase.

Classes/sessions/workshops/events are subject to availability and are non-refundable if the training goes ahead as scheduled. If you are unable to attend as planned, I will be happy to arrange an rearrange (if possible) or credit, provided you let us know at least 48 hours before the booked time period.

Customers should check the details printed on the confirmation email are correct at the time of issue or collection.

The trainer will at all times endeavour to ensure that training runs in accordance with the schedules advertised. However the trainer reserves the right to cancel a training session, substitute an alternative session or vary the time of a performance if forced to do so by circumstances beyond their control. In such circumstances the trainer will take all reasonable steps to publicise the change and will, at its discretion, refund to customers the cost of the booking already purchased or issue replacement bookings at an alternative date and time.

The trainer reserves the right to cancel class, workshop, event or training session, either before or after it has commenced, if circumstances develop that render continuation impossible, impractical or presenting a real or potential risk to guests, staff or the premises. Such circumstances would include (but not limited to) fire, significant equipment failure, threats of terrorist action and power cuts. In such circumstances, the trainer will issue replacement sessions or credit for the same booking at another time.

The trainer reserves the right to amend these Terms and Conditions from time to time without notice.

Sound and video recording equipment and cameras are not permitted during the session unless agreed beforehand with the trainer, filming and photography of other people and/or their dogs is not permitted.

Clients must adhere at all times to Ricochet Gundog Training’s Health and Safety procedures and guidelines as directed by trainer.

Clients must keep their personal belongings with them at all times. The trainer will not accept responsibility for the loss, theft or damage to any personal items brought onto the premises. Any items of lost property that come into the possession of the trainer will be held for customer collection at the registered business address for a period of 28 calendar days. The trainer will not be obliged to attempt to contact the owners of lost property.

Any antisocial or disruptive behaviour or continuing behaviour likely to disrupt the enjoyment of other clients or staff will result in immediate removal from the premises. In the event of a group disturbance, the group will be treated as one and the whole group may be removed from the session. In either case, clients will not be entitled to a refund. The police will be called if their intervention is deemed appropriate in the circumstances.

No illegal substances may be brought onto or consumed on the premises. Any client found to be, or suspected to be, in possession of such substances will be ejected from the premises and may be reported to the police without any entitlement to a refund.

Any client found in possession of a weapon, or an item that staff believe is being carried as a weapon, shall be ejected from the premises without any entitlement to a refund. Staff will report the matter to the police if deemed appropriate. At the discretion of staff, personal items deemed to be a potential risk, may be confiscated from guests and returned once the guests leave the premises.

Verbal or physical abuse or attack of the trainer will not be tolerated. Such behaviour will result in immediate ejection of the offending client(s) from the premises without any entitlement to a refund. Wherever possible, the trainer will seek to prosecute individuals or groups who engage in this behaviour to the fullest extent of the law.

Whilst on training premises guests must not engage in any conduct or act in any manner that might reasonably be expected to offend, insult, intimidate, threaten, disparage or vilify any person on any basis whatsoever including but not limited to that person’s race, religion, colour, gender, decent or notational or ethnic origin. Such behaviour will result in immediate ejection of the offending client(s) from the premises without any entitlement to a refund. If deemed appropriate, the police may be called to investigate further.

Without prejudice to any other rights it may have, in the event that a guest(s) breaches any of these Terms and Conditions, the trainer reserves the right to take all appropriate action to avoid a recurrence and to recoup any costs incurred. This may include a temporary or permanent exclusion from training with Ricochet Gundog Training Ltd on all/any of their business premises and any appropriate legal action.

“The trainer” means Ricochet Gundog Training, registered address at 2 Hill Road, Wotton under Edge, Gloucestershire, GL12 7LW

Health and Safety risk assessments have been completed on the venues that are attended during classes and the trainer accepts no responsibility for damage to property whilst at the third party location. Cars and valuables are left at the owners own risk and no resposibility will be taken for lost or damaged items. Venues that are in an outdoor space are as seen and include uneven ground as well as varying weather conditions that may affect the grip and safety at times of walking or training. All reasonable measures have been taken to make these conditions as safe as possible and in extreme circumstances classes may be cancelled if conditions are too dangerous for the trainer, clients and dogs attending.

The Handler (owner) shall be liable and responsible for the dog at all times, this includes cleaning up after and disposing of all faeces in an apporopriate receptical, if one is not avaliable at the venue the handler is responsible to take this away with them and dispose of elsewhere.

Any children that are in attendance remain the liability and responsibility of the adult accompanying them. Whilst all precautions have been made to ensure the environment is as safe as resonably possible it must be accepted that it is an outdoor natural environment that may be uneven or pose a risk of injury if precautions not properly adhered to. If the trainer feels the situation is unsafe for a child to be present it is the attedning adults responsibility to ensure the child is removed from the situation/environment. The trainer shall have at all times the discretion to decide if it is appropriate for children to be present.

Ricochet Gundog Training is insured by Pet Business Insurance including Public Liability.

When there is a professional photographer attending photos may be used for social media or promotional purposes.